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Subli Ltd, specialist UK supplier of heat presses, printers, consumables & imprintables for dye sublimation heat transfer printing

NEW - 4 steps to getting the best out of our service:

How 2 Dye Sublimation -  1 hour long, fully comprehensive dye sublimation tutorial DVD Special Offer

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New - Sublimation Ink Usage & Margin Calulator!

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New - Photoshop Tutorials.

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NEW Tee Square It!TM & Tee Pad It!TM Now In Stock!

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26/08/2008

WELCOME ........

to the NEW Subli Website!

We have been making a lot of changes recently - to enable us to provide you with a much higher level of service - including making big changes to the website.

The changes to the website aren't just to make it look nicer - they're all part of our plans to be able to give our customers a better service.

You will notice that across the top of the website is a new navigation - here you will see that you can join & login to our new members area. Click here to learn about our new membership types.

Please note: all current members will need to join again here in order to access the new members section.

Please follow the 4 steps at the top of the website to make sure you're getting the best of our service.

In the new members area, as well as viewing weekly news & alerts, you will find an online quotation system. This enables you to easily request quotes on any of our products, by simply clicking to add products to your quote & entering the required quantity - click on submit & we will reply with your quote same day or next day depending on the time submitted.

Area Dealers

First Dealer Now Live!

Our biggest change - which we're still in the process of making - is to set up area dealers.

This means that now, when you place an order, your order will be passed to your nearest area dealer (who will hold our range of stock) you will then be able to either pop into the local dealer & collect (a huge plus when ordering heavy & fragile items such as mugs) or have the order delivered from your local dealer.

The first dealer we have setup is in East Yorkshire, between Hull & Bridlington. This dealer is a "Master Dealer" which means they are supplying to all area's not yet covered by an area dealer, so this dealer will supply to you until you have a more local area dealer, unless you happen to be within the local territoy of this dealer in which case

The dealers plan is going to help us to give our customers the best possible service. You see, we started as a small company just 3 years ago - we're still a small company in terms of premesis, staff & resources, but we have grown so quickly in terms of customers, that we have been struggling to cope, trying to look after around 1,600 customers throughout the UK & other parts of Europe, with just one quite small warehouse & office, with just a handfull of staff!

We realised that our rapid growth was starting to affect our ability to give a good service - especially in particularly busy periods, so we looked at all our options, and decided that establishing a network of UK dealers would enable us to continue to offer the same personable & friendly service that we strive to offer - through our dealers network, while also solving the problems of increased courier costs & associated problems, by enabling most customers to collect orders from their local dealer.

We are planning to have 15 area dealers, some dealers are almost ready to start, we will be starting with a smaller number of dealers & adding more as we go, aiming to have the full network of 15 dealers in place by January 2009. The first dealers are due to begin towards the beginning of next month.

If you have an interest in becoming an area dealer - click here

Once our dealers are established, we will still communicate with all of our customers, via our members update emails - and we will still be available on the telephones & via live online help to provide product support, technical support - or whatever help is required - but we will cease to supply our products directly to customers (except volume customers). This will not effect the price you pay for the products - but what it will mean is that you will get a better more personable service from your local dealer - as they are supplying only their territory, rather than having to try to supply whole UK & more which is what we have been doing - and it will also mean we will have more time to help customers, and to seek out more new products!

In the meantime....

While we are establishing the dealer network, there are going to be teething problems, and it will be some time until customers can enjoy the full benefits, we're already experiencing delays, as we had planned to go live with the first dealers by the beginning of June! So please bear with us - it will be worth it in the end, of this we're certain!

From now until the first dealers are set up - which is hopefully the beginning of July - we are limited as to how we can supply stock. As we were expecting to have the first dealers established by the beginning of this month, we have already made changes which mean that we're set up to deal in the new way, therefore we do not have the full range of stock, nor do we have a warehouse which is set up to handle the same smaller day to day orders that we were set up to manage.

This means that until the first dealers are up & running, we can still supply you - however we may be unable to deliver next day, and depending on what products you require, we may have to request minimum (case) quantities - and have the goods sent directly from our manufacturer or supplier, which may mean a delivery time of 3-5 days in some cases.

This isn't true with all products - if we have it in stock, we will send it to you, however even when sending from our stock it may take 2-3 days rather than next day, as we're no longer set up properly to be able to get everything sent out same day. If you do require products urgently next day, try us - we may be able to if we have the products you need in stock - but if not we will tell you.

We are very sorry about this - and we're working as quickly as we can to get the first dealers set up, and indeed to get all 15 dealers setup so that all of our customers have a local dealer - but in the meantime all we can ask is that you bear with us.

Just order as normal via the online shop - or via phone - or via the new online quotation system in the members area, we no longer take online payment up front, instead we will review your order - tell you whether we have the goods in stock & if not what the options are, and then arrange payment.

How 2 Dye Sublimation -  1 hour long, fully comprehensive dye sublimation tutorial DVD

Dye Sublimation is the leading method used to produce high quality printed giftware & garments in small to medium volume.

T-shirts,  Mugs, coasters, placemats, bar runners, mouse mats, glasses, beer steins, clocks, plaques, signs, jigsaw puzzles, tiles, jewlery & framed Art, are just some of the items which can be printed using small format dye sublimation, with low set up & running costs.

All you need is a heat press, a printer with dye sublimation inks, and the consumables & imprintables, and a bit of knowledge, all of which you will find here. 

With dye sublimation, you could be in business producing very high quality printed products, from your house, or small office or unit, within just a few days, and with a relatively small investment, high profit margins, and many potentially great niche markets!

Subli-Nation are specialists in the sublimation printing process, and pride ourselves on our ability to properly advise our customers.

If you're new to dye Sublimation, we are the people to help you get started, with our FREE dye sublimation guides & manuals, our dye sublimation forum and free one to one help via the telephone or email.

If you're already involved in the process and don't require guidance, you will find that our prices for equipment consumables & imprintables are extremely competitive, and our level of customer service is second to none.

Use the links on the left hand of the page, to find your way around the website. The search box at the top of the page, will also help you to find what you're looking for.

If you need help, give us a call on               01625 876111        or try our live online help, which is available Monday - Friday, 9am - 5pm.

Delivery & VAT info

Need a quick reply?  Send us a text -               07797 800531       .  You'll be charged nothing other than your standard text rate.  Add our SMS number to your mobile, and send us a text whenever you need a fast answer.